On the 23th of March, our factory in Pingyin received the visit from three members of Korean after-sales team.
During the visit only lasting two days, Tom,our technical team manager, discussed with Kim about some technical problems during the machine operation.This technical trip,in fact, is in line with Lxshow`s pursuit of providing high-quality products and excellent services for customers,as demonstrated by its mission“Quality carries dream,service determines the future”.
“Finally have the chance to have a detailed discussion with Tom and other members from Lxshow.Our partnership has been for many years.What really impress me most is that, Lxshow,as one of the leading laser manufacturers in China, always makes high quality and good services the top priority.”said Kim.
“They also provide the best after-sales services to their customers.From quality control to customer satisfaction, they are dedicated to keeping in line with what they expect and need.About two months ago, their technician team travelled a long way to Korea to offer technical support. We really hope to see your guys next time in Korea.”he added.
“It`s a shame that this trip only lasted two days.They have to leave for Korea this morning.Really look forward to your next visit.Welcome to China again,Kim!”said Tom,our technical manager.
A video of Korean after-sales training
Long before this visit,Korean team has established a long-term partnership with our company.About two months ago,our technician Jack travelled to Korea to provide technical training about our laser tube cutting machines.As customers of LXSHOW laser cutting machines, some of them were confused about how to work with the machines.
The visit in this month coincides with the trade show,set to launch May 16-19 at Busan Convention & Exhibition Center in Korea,which will bring together businesses and international professionals representing the mechanical industry.With the aim of forging new partnership with attendees, our company will have the chance to get an unique experience at the show.
In order to meet our customer expectations, it is imperative to offer effective after-sales services which will give customers a huge amount of confidence in our products and improve their loyalty.If you don`t address their after-sales needs,you will lose them for sure.
To offer the best customer experience is always what we want.To make them satisfied with our products after they make the purchase is always our goal.
LXSHOW provides excellent after-sales services and support to our customers.All our customers can enjoy the best after-sales services to get necessary technical support for equipment operation and maintenance. We are always here to receive your complaints and deal with them. All our machines are backed by three-year warranty.Contact us to learn more: inquiry@ lxshowcnc.com
Post time: Apr-01-2023
